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Frequently Asked Questions (English)
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Frequently Asked Questions (English)
Stock CFDs
What are the differences between a Stock and a Stock CFD?
What will happen during a Stock Split or Reverse Stock Split?
Are Stock CFDs available in ECN and Variable accounts?
and 10 more ...
Crypto CFDs
Can I open Crypto CFDs trades with my Shariah Account (Swap Free Account)?
What are the differences between Fullerton Markets Crypto CFDs and other Crypto platforms (Binance, Coinbase, etc.)
What is the margin requirement or leverage for trading Crypto CFDs?
and 6 more ...
MAM Swap Free Account
MAM accounts are not eligible for Swap Free Accounts
MT5 Platform
MT5 Installation (Mac)
MT5 User Guide
Demo/Live MT5 Account Creation limitation on MT5 Terminal
and 14 more ...
Fullerton Markets International Limited
Regulation
Why has Fullerton Markets decided to transfer its business from Fullerton Markets Limited (FML) to Fullerton Markets International Limited (FMIL)?
Why has Fullerton Markets decided to set up an entity in Saint Vincent?
and 1 more ...
Fullerton Shield
How does Fullerton Shield protect client's funds?
MT4 Trading Platform
How To Change My Trading Account Password?
How to add another Server in MT4
Do you provide tutorial videos on how to use the MT4 platform?
and 11 more ...
CopyPip (Strategy Follower)
Can I copy Crypto CFD trades with my Shariah Account?
How to Setup your Copy Pip account?
What is CopyPip?
and 11 more ...
CopyPip (Strategy Provider)
What is a Strategy Provider?
Do I need to open a new account to be a Strategy Provider?
How do I charge performance fees to my Followers?
and 8 more ...
Trading
Why Is My Account Account Archived?
Dormant Trading Accounts
What is the Forex market opening hours at the start of the week?
and 19 more ...
Accounts
Accepted documents for Proof of Residence
Accepted documents for Proof of Identification
How do I open a trading account?
and 11 more ...
Funding & Withdrawal
Profit Withdrawal Notice
How do I fund my trading account?
How long does it take to process funding via bank wire transfers?
and 14 more ...
Fullerton Suite
How do I request my Facebook account details to be deleted from Fullerton Suite?
How to Set Up 2FA?
Why I Am Unable To Access The Website/Suite
and 6 more ...
Partners Related
I want to Stop trading my Investment account.What should I do?
How to contact my Money Manager(MAM) if I wish to request to stop trading, transfer out funds or withdrawals?
What is an Introducing Broker (IB)?
and 11 more ...
Complaint Related
What are the procedures to report an official complaint?
Subcategories
Stock CFDs
Crypto CFDs
MAM Swap Free Account
MT5 Platform
Fullerton Markets International Limited
Fullerton Shield
MT4 Trading Platform
CopyPip (Strategy Follower)
CopyPip (Strategy Provider)
Trading
Accounts
Funding & Withdrawal
Fullerton Suite
Partners Related
Complaint Related